Frequently asked questions
Everything about designing, proofing and receiving your cards.
How does the AI designer work?
You have a short conversation about your business, then choose a visual direction. Our specialist design model produces two complete concepts — front and back — built to print specification, not generic templates.
Can I upload my existing logo?
Yes. Upload a PNG, SVG or JPG in step two and it will be placed with correct clear space and margin. You can also upload inspiration images and we will analyse the palette, typography and mood.
What are the print specifications?
Cards are 3.5 × 2 in trim with 0.25 in total bleed, a 0.125 in safe margin, exported at 300 DPI in CMYK with crop marks. Every design is preflighted before production.
How many revisions do I get?
Your first refinement round is free. Additional rounds are $5 each and you can request as many as you like before approving.
When am I charged?
Only at the final step, after you confirm the proof. Payment covers the print run and live UPS shipping for your address.
How fast is delivery?
Production takes two to three business days. UPS Ground typically adds two to five days, with 2nd Day Air and Next Day Air available at checkout.
Who owns the final design?
You do. Once your order is paid you receive full commercial rights to the approved artwork, and your press-ready files are archived for reorders.